PRIVACY POLICY

Ewezon Group Limited

Effective Date: 14th day of October 2026
Last Updated: 14th day of October 2026

1. INTRODUCTION

Ewezon Group Limited (“Ewezon,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, receive, use, store, disclose, protect and otherwise process personal information when you visit our website, contact us, request a quotation, purchase goods, engage our services or interact with us through other business communication channels.

Our business activities include agro-commodity trading and supply, import and export, global sourcing, procurement, logistics and trade support, technology and digital solutions, website development, digital consultancy and related business services.

We recognise that privacy and trust are essential to sustainable business relationships. We therefore aim to handle personal information responsibly, transparently and in accordance with applicable data protection laws.

By using our website or providing personal information to us, you acknowledge this Privacy Policy. Where consent is the appropriate legal basis for a particular activity, we will seek your consent as required by law. Merely visiting our website does not mean that you consent to every type of data processing.

Please read this Policy carefully to understand our privacy practices and your rights.

2. WHO WE ARE

The organisation responsible for the personal information described in this Policy is:

Company Name: Ewezon Group Limited
Business Address: 465 Ikwerre Road, Rumuokwuta, Port Harcourt, Rivers State, Nigeria
Email: official@ewezon.com
Website: https://ewezon.com
Telephone: +234 803 291 9280

For questions about this Privacy Policy, requests relating to your personal information or privacy complaints, please contact us using the details above.

Where required by applicable law, Ewezon will identify an appropriate privacy contact or designated Data Protection Officer and provide the relevant contact details.

3. SCOPE OF THIS PRIVACY POLICY

This Policy applies to personal information processed in connection with:

Visitors to our website.
Individuals submitting contact forms or service enquiries.
Prospective and existing customers.
Agro-commodity buyers, suppliers, farmers, exporters, importers and trade partners.
Procurement and logistics contacts.
Clients purchasing technology or digital services.
Individuals contacting us through email, telephone, messaging applications or social media.
Business representatives, contractors, consultants and professional contacts.
Job applicants and other individuals whose information we may legitimately receive in connection with our operations.

This Policy also applies to relevant personal information contained in business communications, quotations, contracts, invoices and transaction records.

Where we process personal information solely on behalf of another organisation under that organisation’s instructions, our responsibilities may instead be governed by the relevant data-processing agreement and applicable law.

4. WHAT PERSONAL INFORMATION WE COLLECT

The information we collect depends on how you interact with Ewezon. We aim to collect only information that is relevant and reasonably necessary for the purpose concerned.

4.1 Personal Identification Information

This may include:

Full name.
Business or professional title.
Company or organisation name.
Business contact person.
Contact address, where required.
Country or location.
Other identification information reasonably necessary for a lawful business or verification purpose.

We will not routinely request sensitive personal information unless it is necessary, lawful and subject to appropriate safeguards.

4.2 Contact Information

We may collect:

Email address.
Telephone number.
Business address.
Preferred communication channel.
Contact details supplied through enquiry forms.
Correspondence and communication history relevant to our business relationship.

4.3 Business and Transaction Information

For commodity trading, sourcing, procurement, import, export and supply transactions, we may collect information such as:

Buyer and supplier contact details.
Company registration or business verification information.
Product specifications, grades and quantities.
Purchase requests and supply requirements.
Quotations, purchase orders and invoices.
Delivery addresses, destination ports and consignee information.
Shipping, customs and transaction documentation.
Payment status and relevant transaction references.
Contractual correspondence and records of agreed terms.

Where a transaction requires identity verification, beneficial ownership checks or regulatory documentation, we may request additional information where lawful and necessary.

4.4 Technology and Digital Service Information

For website design, development, digital consultancy and related services, we may collect:

Client and project contact information.
Project briefs and business requirements.
Brand assets, text, photographs and other materials supplied by clients.
Website domain and hosting information.
Technical configuration details.
Project feedback, approvals and revision requests.
Account access information where required to perform an agreed service.

Where possible, clients should provide access through secure account invitations or restricted user accounts rather than sending passwords through ordinary email or public messaging channels.

We will not request payment card security codes or unnecessary sensitive credentials through general enquiry forms.

4.5 Payment and Financial Transaction Information

Where payments form part of our business relationship, we may process information necessary to verify, reconcile and document transactions, such as:

Payer or beneficiary name.
Payment reference.
Invoice number.
Transaction amount and currency.
Payment status.
Relevant bank or payment-provider transaction details.

Actual payment card or banking credentials may be collected directly by a payment service provider rather than by Ewezon. Where a third-party provider handles payment information, its own privacy notice and security practices may also apply.

We do not intend to collect more financial information than is reasonably necessary for the transaction.

4.6 Technical and Website Usage Information

When you visit our website, certain technical information may be recorded automatically by our hosting provider, security tools or other website technologies.

Depending on the configuration of the website, this may include:

Internet Protocol (IP) address.
Browser type and version.
Device type and operating system.
Pages visited and approximate visit times.
Referring website or source.
Website performance and error information.
Security logs and information about suspicious activity.
Cookie identifiers and similar technical identifiers, where enabled.

The information actually collected will depend on the hosting environment, WordPress configuration, security tools, analytics services and other technologies operating on the website.

4.7 Information from Third Parties

Where lawful and appropriate, we may receive business-related information from:

Suppliers and buyers.
Business partners and authorised representatives.
Shipping and logistics providers.
Payment service providers.
Public business registers and other lawful verification sources.
Website hosting, security and technical service providers.
Individuals who refer you to Ewezon.

We will use such information only for legitimate purposes consistent with applicable law and this Policy.

4.8 Sensitive Personal Information

We do not intentionally collect sensitive personal information through ordinary website enquiries unless it is necessary for a specific lawful purpose.

If sensitive information is required for a legitimate business or legal purpose, we will apply the additional protections and legal requirements relevant to that information.

Please avoid sending sensitive personal information through general contact forms unless we specifically request it through an appropriate channel.

5. HOW WE COLLECT PERSONAL INFORMATION

We may collect information through several methods.

Directly from you: When you complete a contact form, request a quotation, submit an order, sign a contract, send an email, call us or communicate with our representatives.

Through business transactions: When we prepare or fulfil an order, coordinate a shipment, source a product, provide a digital service or maintain a client relationship.

Automatically through our website: Through server logs, cookies, security systems, analytics technologies and other website tools, where configured.

Through authorised third parties: When business partners, suppliers, payment providers or other relevant parties lawfully provide information needed for a transaction or service.

Through publicly available sources: Where reasonable and lawful for business verification, fraud prevention, compliance or related legitimate purposes.

We do not require you to provide unrelated personal information simply to browse publicly accessible pages of our website.

6. WHY WE USE YOUR PERSONAL INFORMATION

We process personal information for specific, legitimate and proportionate purposes.

6.1 To Respond to Enquiries

We use contact details and enquiry information to:

Respond to questions and service requests.
Prepare quotations and proposals.
Explain our products and services.
Schedule consultations or meetings.
Follow up on legitimate business enquiries.

6.2 To Provide Goods and Services

We may process information to:

Source and supply agricultural commodities.
Coordinate procurement and supplier communication.
Process orders and manage contractual obligations.
Arrange agreed logistics and delivery support.
Provide website design, development and maintenance.
Deliver digital consultancy and related services.
Provide customer support and resolve service issues.

6.3 To Manage Business and Financial Records

We may use relevant information to:

Issue quotations, invoices and receipts.
Confirm and reconcile payments.
Maintain accounting and transaction records.
Manage outstanding payments and contractual obligations.
Address billing enquiries and disputes.
Comply with lawful audit and reporting requirements.

6.4 To Improve Our Website and Services

We may use technical and usage information to:

Understand how visitors use our website.
Improve website functionality and accessibility.
Identify broken pages and technical errors.
Improve service delivery and customer experience.
Measure website performance where appropriate.
Assess the effectiveness of our website content and marketing.

Where analytics or similar technologies require consent, we will obtain it before using them as required by applicable law.

6.5 To Protect Our Business and Users

We may process information to:

Detect and prevent fraud.
Protect our website and business systems.
Verify transactions and business identities where necessary.
Investigate security incidents.
Prevent unauthorised access.
Protect our legal rights and the rights of others.

6.6 To Meet Legal and Regulatory Obligations

We may process or disclose information where necessary to comply with applicable laws, court orders, lawful regulatory requests, tax obligations, trade requirements and other legal duties.

6.7 To Send Business Updates and Marketing Communications

Where lawful, we may send information about our services, products, business announcements, offers or other relevant updates.

We will obtain consent where required and respect applicable restrictions on direct marketing.

You may opt out of marketing communications at any time by using an unsubscribe facility where available or contacting us directly. We may still send essential service notices, transaction updates or other non-marketing communications where necessary.

7. OUR LAWFUL BASES FOR PROCESSING

Under applicable data protection law, including the Nigeria Data Protection Act 2023 where applicable, personal information must be processed on a valid legal basis.

Depending on the circumstances, Ewezon may rely on one or more of the following bases:

7.1 Consent

We may rely on your consent for activities such as certain marketing communications, non-essential cookies or other processing for which consent is legally required.

You may withdraw consent at any time. Withdrawal does not invalidate processing lawfully carried out before the withdrawal.

7.2 Contractual Necessity

We may process information where necessary to take steps at your request before entering into a contract or to perform a contract with you.

Examples include preparing a quotation, processing a commodity order, coordinating a shipment or delivering an agreed website development project.

7.3 Legal Obligations

We may process information where necessary to comply with a legal obligation applicable to Ewezon, including relevant financial, tax, regulatory, recordkeeping or lawful trade requirements.

7.4 Legitimate Interests

We may process information where necessary for legitimate business interests, provided those interests do not override your applicable rights and freedoms.

Examples may include maintaining business relationships, protecting our website, preventing fraud, managing ordinary business operations and improving services.

Where required, we will assess the relevant interests and safeguards before relying on this basis.

7.5 Other Lawful Bases

Where applicable law recognises another lawful basis for a particular activity, we may rely on that basis where its legal requirements are satisfied.

We will not treat consent as the only lawful basis for every activity, nor will we rely on a lawful basis that does not apply to the circumstances.

8. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to support its operation, improve performance, protect against security threats and understand visitor activity.

A cookie is a small data file stored on your device by a website.

8.1 Types of Cookies

Depending on the technologies enabled on our website, cookies may include:

Strictly necessary cookies: These support essential functions such as security, navigation, session management or other core website operations.

Functional cookies: These may remember preferences or settings to improve your experience.

Analytics cookies: These may help us understand website traffic, visitor behaviour and performance.

Marketing cookies: If enabled, these may support advertising measurement or relevant promotional activities.

Not every category will necessarily be used on the Ewezon website.

8.2 Managing Cookie Preferences

Where required by law, non-essential cookies will be used only after you provide the necessary consent.

You may be able to manage cookies through our website’s cookie preference tool or through your browser settings.

Blocking certain cookies may affect some website functions.

8.3 Third-Party Cookies

If we use external services such as analytics tools, embedded content, social media features or advertising technologies, those services may place or access cookies in accordance with their own configurations and policies.

We will configure such technologies and obtain any required consent in accordance with applicable law.

9. HOW WE SHARE PERSONAL INFORMATION

Ewezon does not make personal information available to third parties without a legitimate purpose. However, certain information may need to be shared to operate our business and fulfil our obligations.

9.1 Service Providers

We may share relevant information with trusted providers that support our operations, including:

Website hosting and domain providers.
Email and business communication services.
Website security and backup providers.
Cloud storage and productivity platforms.
Analytics and technical support providers.
Payment processors and financial service providers.
IT consultants and other professional service providers.

These providers should receive only the information reasonably necessary for their assigned functions and must be subject to appropriate contractual, confidentiality or legal safeguards.

9.2 Suppliers and Trade Partners

For agro-commodity sourcing, procurement, supply, import and export transactions, we may share relevant business and delivery information with suppliers, buyers, inspectors, freight forwarders, transporters, customs agents, warehouses and other parties involved in an agreed transaction.

Information shared may include names, business contact details, product specifications, delivery information and documents required to complete the transaction.

We will seek to limit disclosures to what is necessary for the relevant business purpose.

9.3 Professional Advisers

Where necessary, we may disclose information to lawyers, accountants, auditors, insurance providers or other professional advisers who support our legitimate business or legal requirements.

9.4 Regulators and Law Enforcement

We may disclose information where required by applicable law, a valid court order or a lawful request from a competent authority.

We may also disclose information where reasonably necessary to establish, exercise or defend legal claims or to address suspected fraud or unlawful conduct, subject to applicable law.

9.5 Business Restructuring

If Ewezon undergoes a merger, restructuring, acquisition, sale of business assets or similar corporate transaction, relevant information may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate safeguards.

9.6 No Unauthorised Sale of Personal Information

We do not intend to sell your personal information as a standalone commercial product.

If our use of a third-party advertising, analytics or marketing service involves disclosure that is legally treated as a sale, sharing or other regulated form of processing, we will address that activity in accordance with applicable law and any required notice, consent or opt-out rights.

10. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

Ewezon operates in a business environment that may involve clients, suppliers, service providers and commercial partners in different countries.

As a result, personal information may be processed or stored outside Nigeria, including through international hosting, cloud storage, communication, payment or business software providers.

Where personal information is transferred across national borders, Ewezon will take reasonable steps to ensure that the transfer complies with applicable data protection law.

Depending on the circumstances, this may require an adequacy decision, appropriate contractual safeguards, consent or another lawful transfer mechanism.

We will also consider the nature of the information, the purpose of the transfer, the receiving party and the safeguards available.

International business activity does not remove our responsibility to handle personal information lawfully.

11. HOW LONG WE KEEP PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, contractual, regulatory and operational requirements.

Retention periods may vary according to the category of information.

Examples include:

General enquiries: Retained for a reasonable period to respond, follow up and maintain relevant business records.
Customer and supplier records: Retained for the duration of the business relationship and a reasonable period afterwards.
Contracts, invoices and transaction records: Retained for the period required for accounting, tax, audit, dispute resolution or other legal purposes.
Digital project files: Retained according to the project agreement, support requirements, security needs and applicable law.
Website security logs: Retained for a period appropriate to security monitoring, investigation and operational needs.
Marketing preferences: Retained as needed to manage subscriptions, consent and opt-out requests.

When information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it, unless continued retention is legally required or otherwise lawfully justified.

Deletion from active systems may not immediately remove every copy from protected backups, but such copies should remain subject to appropriate safeguards and deletion processes.

12. HOW WE PROTECT YOUR INFORMATION

We take reasonable technical, organisational and administrative measures to protect personal information against unauthorised access, unlawful processing, loss, misuse, alteration, disclosure or destruction.

Depending on the nature of the information and the systems involved, these measures may include:

Access restrictions and account permissions.
Strong password and authentication practices.
Website security controls.
Secure transmission where supported.
Software updates and vulnerability management.
Backup and recovery procedures.
Confidentiality obligations for relevant personnel and service providers.
Security monitoring and incident-response procedures.
Secure disposal of records when no longer required.

Access to personal information should be limited to people and providers who reasonably need it for authorised purposes.

However, no website, computer system, email transmission or internet-based service can be guaranteed to be completely secure. We therefore cannot promise absolute security.

If a personal data breach occurs, we will assess the incident and take the notification and remedial steps required by applicable law.

13. YOUR DATA PROTECTION RIGHTS

Subject to applicable law, you may have the right to exercise one or more of the following rights regarding your personal information.

13.1 Right to Be Informed

You may request clear information about how your personal information is collected, used, shared and retained.

13.2 Right of Access

You may request confirmation of whether we process your personal information and, where applicable, obtain access to that information and relevant details about its processing.

13.3 Right to Rectification

You may ask us to correct inaccurate or incomplete personal information.

13.4 Right to Erasure

You may request deletion of your personal information where the applicable legal conditions are satisfied.

We may be required to retain certain records for legal, regulatory, contractual or legitimate purposes. Where that applies, we will explain the relevant limitation where appropriate.

13.5 Right to Restrict Processing

You may request that we restrict certain processing activities where the relevant legal conditions are met.

13.6 Right to Object

You may object to certain processing based on legitimate interests or another applicable ground, subject to the legal conditions governing that right.

You may object to direct marketing at any time, in accordance with applicable law.

13.7 Right to Data Portability

Where the relevant legal requirements are met, you may request your personal information in a structured, commonly used and machine-readable format or request its transfer to another organisation where technically feasible and legally required.

13.8 Right to Withdraw Consent

Where processing relies on consent, you may withdraw that consent at any time.

Withdrawal will not affect the lawfulness of processing carried out before the withdrawal and may not prevent processing based on another valid legal basis.

13.9 Rights Relating to Automated Decisions

Where applicable, you may have rights concerning decisions based solely on automated processing that produce legal or similarly significant effects.

13.10 Right to Lodge a Complaint

You may raise a privacy concern directly with Ewezon. You may also lodge a complaint with the Nigeria Data Protection Commission or another competent supervisory authority, as appropriate.

Further information about data protection rights and the Commission is available at https://www.ndpc.gov.ng/.

These rights are subject to applicable legal conditions and exceptions. We will not unreasonably refuse a valid request, but we may need to verify your identity before acting on it.

14. HOW TO MAKE A PRIVACY REQUEST OR COMPLAINT

To exercise your rights or raise a privacy concern, contact us using the details in Section 2.

Please include:

Your name and preferred contact details.
A description of your relationship with Ewezon, where relevant.
The information or processing activity concerned.
The action you would like us to take.
Any additional information reasonably necessary to locate the relevant records.

We may request proportionate identity verification to protect your information and prevent unauthorised disclosure.

We will assess your request and respond within the period required by applicable law. Where a request cannot be fulfilled, is subject to a legal exception or requires additional time where legally permitted, we will explain the position as appropriate.

We will not require you to provide excessive identification documents for a routine request.

15. MARKETING COMMUNICATIONS AND YOUR CHOICES

Ewezon may use email, telephone or other lawful communication channels to provide relevant business updates and promotional information.

Where required, we will obtain your consent before sending direct marketing communications.

You may withdraw marketing consent or opt out by:

Using the unsubscribe link in a marketing email, where available.
Replying to a marketing message with an appropriate opt-out request where supported.
Contacting us at official@ewezon.com.

We will take reasonable steps to process your request promptly.

Opting out of marketing will not prevent essential communications relating to an existing order, contract, payment, security issue or other legitimate business matter.

16. THIRD-PARTY WEBSITES AND EXTERNAL SERVICES

Our website may contain links to external websites, social media platforms, payment providers, shipping services or other third-party resources.

Those websites and services may operate under separate privacy policies and terms.

Ewezon does not control the privacy practices of independent third parties merely because their services are linked from our website.

We encourage you to review the privacy notice of any external service before submitting personal information or completing a transaction through it.

17. CHILDREN’S PRIVACY

Our website and business services are primarily intended for business users, organisations and individuals who are legally able to engage with the relevant services.

We do not knowingly collect children’s personal information through ordinary website enquiries where such collection is not appropriate or lawful.

Where information relating to a child is processed for a legitimate and lawful purpose, we will apply the safeguards, consent requirements and other protections required by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the circumstances and take appropriate action.

18. SOCIAL MEDIA AND MESSAGING PLATFORMS

You may contact Ewezon through social media, messaging applications or other external communication platforms.

Information shared through those platforms may be processed by both Ewezon and the relevant platform provider, subject to each party’s role and applicable privacy terms.

Please avoid posting confidential business information, payment details, passwords or sensitive personal information in public comments or unsecured messages.

Where a matter involves confidential documents, trade information or personal data, we may recommend moving the discussion to a more appropriate communication channel.

19. BUSINESS CONTACTS AND PROFESSIONAL INFORMATION

In the course of business, we may process the professional contact information of company representatives, suppliers, buyers, consultants and other business contacts.

This information is used to communicate about business enquiries, commercial transactions, sourcing, procurement, service delivery and other legitimate professional activities.

Where required, we will provide appropriate privacy information and respect applicable rights concerning professional contact data.

A person’s business role or public availability of contact information does not automatically remove the protections provided by applicable data protection law.

20. DATA PROCESSING ON BEHALF OF CLIENTS

Where Ewezon provides website development, digital solutions or other services involving personal information controlled by a client, the client may determine the purposes and essential means of processing while Ewezon acts as a service provider or data processor.

In such circumstances, the responsibilities of each party shall be governed by the applicable service agreement, data-processing terms and law.

Clients are responsible for ensuring that they have an appropriate legal basis and provide necessary notices for personal information they collect through websites or systems developed for them.

Where required, Ewezon will process personal information only in accordance with documented instructions, implement appropriate safeguards and provide reasonable assistance with applicable data protection obligations.

This section does not automatically make Ewezon the controller of all information processed through a client’s website.

21. CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time to reflect changes in our services, website technology, business operations or legal obligations.

When changes are made, we will update the “Last Updated” date at the beginning of this page.

Where a change materially affects your rights or the way we process your personal information, we will provide additional notice or seek consent where required by law.

We encourage you to review this page periodically to remain informed about our privacy practices.

22. CONTACT US

If you have questions about this Privacy Policy, wish to exercise a data protection right, or have concerns about how your information is handled, please contact us.

Ewezon Group Limited

Address: 465 Ikwerre Road, Rumuokwuta, Port Harcourt, Rivers State, Nigeria.

Email: official@ewezon.com

Website: https://ewezon.com

Telephone: +234 803 291 9280

Please use the subject line “Privacy Request” or “Data Protection Enquiry” to help us identify your message.

We will review your enquiry and respond in accordance with applicable law.

23. COMMITMENT TO RESPONSIBLE DATA HANDLING

Ewezon Group Limited recognises that responsible data handling is fundamental to trust, accountability and sustainable business relationships.

We are committed to collecting relevant information for legitimate purposes, applying reasonable safeguards, respecting applicable data protection rights and improving our privacy practices as our business and technology services develop.

Ewezon Group Limited
Driving Innovation, Trade, and Digital Transformation.